Grubhub Pays $25M Settlement Over Alleged Misconduct
Grubhub will hand over $25 million after authorities accused it of misleading diners on fees, adding restaurants without their permission, and exaggerating driver pay. Regulators say these tactics caused confusion, unfair costs, and trouble for both customers and operators.
In settling the claims, Grubhub denies wrongdoing but promises to be more transparent about charges and earnings, and to get proper approval before listing any restaurant. The company aims to rebuild trust as the delivery industry faces growing demands for honesty and fairness.
With this deal, people placing orders and the businesses fulfilling them may finally see clearer, more honest transactions. Eyes now turn to whether these changes truly improve the experience for everyone involved.
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