Nowadays, the use of virtual numbers, for example, by eSimPlus, for receiving messages and registering on various resources has become very popular. These numbers allow users to receive SMS messages without the need for a physical SIM card. This is convenient for those who want to maintain privacy or conduct business communication. In this article, we will explore the benefits of an eSIM and an online phone number.

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What Is a Virtual Number?

A virtual registration number is a temporary phone number that is not connected to your personal information and can only be used for registration on websites and apps. All incoming messages and calls sent to this number can be automatically redirected to your main number, if needed. These numbers offer a unique opportunity to protect your real phone number and personal information, ensuring your privacy and online security.

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How Does It Work?

To use a virtual phone number, you will need an internet-connected device and appropriate software. This can be a smartphone, laptop, tablet or PC.

A virtual number uses voice transmission over the internet, known as VoIP. The system works on the principles of cloud technology. When someone calls a virtual number, their call is first sent to a cloud-based telephony server. This server then routes the call to the phone or other device linked to the virtual number. If that device is unavailable, the call may be redirected to voicemail or another number.

When you call a regular telephone number, the call is first routed to the nearest cell tower. The cell tower accepts the call and finds an available voice channel to connect the two parties. This process is similar for virtual numbers, except that the signal is routed to a cloud-based server for voice calls instead of a physical cell tower.

How to Use a Virtual Number?

For regular users, a virtual number can be useful in several situations:

• Registration on websites. On most platforms, users need to provide a confirmation code via SMS when registering. If you don't want to use your primary phone number, a virtual number can help.
• Calls from abroad. If your familiar SIM card doesn't work abroad, a virtual number allows you to continue making and receiving calls.
• Social networks and dating apps. If you prefer to keep your personal life separate from your work, a virtual number helps avoid sharing your primary phone number with others. Additionally, your friends will not receive notifications that you use the same app.
• Separation of work and personal communications. By using a virtual number, you can separate your work and personal calls, ensuring that your colleagues or clients don't interfere with your personal conversations.
• Traveling. A virtual number is often cheaper than a traditional mobile number, and it doesn't incur roaming charges or additional fees when used in other countries. This makes it a convenient option for people who travel or work frequently abroad.

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Virtual Numbers for Business

• Incoming calls are recorded for virtual numbers. This is useful for training new operators on the hotline and improving the quality of service. Call recording can also be used to resolve disputes with customers.
• Virtual numbers have a multichannel feature, allowing multiple lines to be connected to a single number. Operators can use the help of their colleagues to resolve complex customer issues.
• The hotline's virtual number serves as a central point for all calls. Subscribers can reach the hotline simultaneously, and free operators will answer them.
• Customers can leave voicemails if they prefer not to speak with an operator.
• Users can choose a unique number for their business, helping to increase brand recognition.
• Using a virtual number ensures that customer calls are kept confidential, protecting personal information from fraud and unwanted spam.

Disadvantages of Virtual Numbers

• To ensure that a virtual number functions properly, a stable internet connection is essential. To prevent disruptions, you may need to configure call forwarding.
• Virtual numbers may not be the best option for large companies. Sometimes, it is more beneficial for them to set up their own system and hire a specialist to manage it.

Conclusion

Using virtual numbers can be a great benefit, especially for those running an online business and needing many low-cost accounts for various services. These virtual number services are perfect for sending SMS messages and for those wishing to maintain their privacy or streamline business communications. Choosing the right service will allow you to communicate using virtual numbers from different countries around the globe.