How World of Warcraft Became a Business Powerhouse (and Helped Fans Build Their Own)
For most people, World of Warcraft is a video game. A big one, sure — huge even — but still "just a game." For others, especially those who've watched its evolution over the past 20 years, WoW is something else entirely. It's a business case study and a digital world that not only rakes in billions but quietly teaches players about systems thinking, loyalty, and customer retention. And in some corners of the internet, it's even a platform for fans to earn real income. Let's break this down from a marketer's angle.